FAQ

Supervised visitation is court-ordered time between a child and a parent (or guardian) that is monitored by a trained professional to ensure the safety and well-being of the child.

Supervised visits are often ordered when there are concerns involving domestic violence, substance abuse, high-conflict custody cases, or reunification after long separations.

The visiting parent and child spend time together in a neutral, structured environment. A trained staff member observes the interaction, ensures safety, and may take notes for court-required documentation.

Depending on the case and court order, off-site visits (such as in parks or public spaces) may be arranged if deemed appropriate by the supervisor.

Contact our office to complete an intake process. Both parties must complete required paperwork and agree to program rules before scheduling can begin.

Yes. We provide clear, factual documentation of each visit. Reports may include attendance, general observations, and any violations of rules.

Visit lengths vary based on the court order, ranging from 1 to 3 hours. Schedules are set based on availability and family needs.

No. We manage transitions separately to avoid direct contact between parties and ensure a safe environment for everyone.

Yes. We offer structured support for families working toward safe, gradual reunification, in partnership with legal and case management teams.

Our fees are listed here.

Overview of Services

• Explanation of supervised visitation and/or monitored exchanges

• Program goals: safety, structure, and support for families
  
  

Review of Policies & Procedures

• Arrival and departure protocols

• Behavior expectations during visits

• Communication guidelines

• Emergency procedures
  
  

Visitation Rules

• What is allowed and not allowed during visits

• Safety guidelines

• Documentation and reporting policies
  
  

Parent/Guardian Responsibilities

• Compliance with scheduling, fees, and communication

• Respect for visitation boundaries and staff roles
  
  

Questions & Answers

• Opportunity to ask questions

• Clarify any personal or court-related concerns
  
  

Signing of Agreement Forms

• Acknowledgment of understanding and consent to follow program policies

• Confirmation of court order compliance

Orientation promotes:

• Transparency between staff and families

• Safety for the child and both parties

• Consistency in how visitations are conducted

• Readiness to start supervised visits with clear expectations